We Build Your Chatbot
Chatbots can help your businesss handle a large volume of customer inquiries, providing 24/7 support, and reducing the response time. This can lead to improved customer satisfaction, increased sales, and enhanced operational efficiency. Moreover, Chatbots powered by AI can be trained to understand natural language and recognize customer intent, making the interactions more human-like and personalized.
A popular method of building a corporate ChatGPT or customer service chatbots is to utilize vector databases, which employ vectorization techniques to store and search for data. These databases have been recently used to extract relevant information from knowledge bases and add it as context for NLP engines like GPT. However, it's important to note that using vector DBs can pose many unpredicted issues, especially when dealing with large amounts of data or a lot of changes should be made frequently.
Related Post:
11 Known issues of vector-based database by our Chief Developer Don Lim
HOW CAN CHATBOTS HELP CUSTOMERS?
- Answering Frequently Asked Questions (FAQs): Chatbots can quickly provide answers to common questions such as store locations, hours of operation, return policies, and more.
- Guiding Customers on How to Use the Facility: Chatbots can provide step-by-step instructions on how to use a product or service, helping customers save time and effort.
- Assisting with Purchases: Chatbots can help customers find products that meet their needs, provide product recommendations, and even complete the purchase process.
- Addressing Complaints and Concerns: Chatbots can help customers escalate complaints and concerns to the appropriate channels, ensuring timely resolution.
At Docent you will get:
- A dedicated team led by distinguished scientists and engineers with significant and impactful publications in the fields of AI and enterprise software.
- Utilizing state-of-the-art AI models exclusive to Docent, including spiking neural networks and quantum neural networks as well as popular platforms like OpenAI and Scikit-Learn libraries.
- One-stop solution for comprehensive AI models, data preparation, servers provided by a single company for enterprises with expertise in AI and cloud.
- A subsidiary company with a lineage of over 23 years, catering to numerous satisfied enterprise clients serving tens of millions of users.
- Implementing proven methods and industry best practices.
- Ensuring on-time and on-budget project delivery.
- A reliable and supportive partner offering guidance throughout the entire process.
